100 Neediest Cases values the trust its donors place in the organization and adheres to the highest standards in gathering, using and safeguarding customer information. This includes all of the donor’s personal and gift information. Because of this trust, United Way will not rent, trade, sell, or share any information about its donors.

If you choose to give to the 100 Neediest Cases, your completed online donation provides us with your name, address, e-mail address and pledge information.

United Way employees who may access your information in order to perform pledge processing and administrative functions are prohibited from disclosing your information to third parties. Organizations that provide operational or other support services to us must also agree to safeguard your information in strict compliance with our privacy policy. 

Your relationship with 100 Neediest Cases is voluntary and confidential. We use your information to send you acknowledgment of your gift and information we think you may find of interest about United Way. If you do not wish to receive such communications, you may let us know at any time by contacting United Way. In addition, every e-mail message you receive from United Way will include instructions on how to unsubscribe. 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place procedures to safeguard and secure the information we collect. Firewalls prevent outside parties from accessing our database and internal United Way access to the database is restricted to authorized individuals.

If your online donation amount was incorrect or if you need a complete refund of your donation, please contact us at (314) 421-6060. Please rest assured that even if your credit card statement shows this charge as going to "United Way of Greater St. Louis," the full amount of your gift goes towards directly assisting cases in the 100 Neediest Cases program.

If you have any questions about 100 Neediest Case’s privacy policies or practices, please contact us at (314) 421-6060 or e-mail 100 Neediest Cases.